Customer service info

In urgent matters, you can reach us quickest by phone on +358 40 922 66 22* (select 1). Our telephone service is open Mon – Thu from 10 AM to 2 PM

* the fee for calling the number is the local network rate or mobile charge based on the caller’s own phone subscription.

Our phone service will be closed on the following days. At other times, we will be serving normally from Monday to Friday, between 10 AM and 2 PM.

Music creator: keep in mind that you can take care of the following things in our online service without queuing

Submit work notifications, i.e. register your new works in an international database of works
Make a complaint if you notice an error in the payment made to you
Add your revised tax info for withholding taxes on royalties
If necessary, change your account number
Make changes to the announcement of works (only unpublished works)
See breakdowns of your distributions: how much and for what period you have received royalties
In the general work search, browse your own and others’ works and their author information
Take your works into self-administration
Report live and livestreamed performances of your works in Finland and abroad (gigs, concerts, other events)